Spa Etiquette • Carlsbad Salon and Spa
Spa Etiquette: We recommend that all appointments be made in advance. Walk-ins are welcome but subject to availability.
Massage, Facial, Body Treatment, Salon Services
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Spa Etiquette


We recommend, booking your appointment in advance.

Walk-ins are welcome but subject to availability. All spa appointments are subject to availability and 
require a credit card to hold your appointment. When booking, please advise the concierge of any health conditions, allergies or injuries you have experienced that could affect your service. This is important, as we want you to have the very best experience possible.



Please honor our staff by notifying us with a minimum of 24 hours in advance if you need to cancel. A cancellation within 24 hours will result in a 50% charge of the 
total services booked. A “NO SHOW” will incur 100% of the total services and be automatically charged to your credit card.



We encourage you to arrive 30 minutes before your initial scheduled appointment, especially for massage, facial or body treatments. This will allow you time to slip
into a robe, fill out your massage/facial questionnaire, and relax in the quiet room before your services.  Arriving late for your appointment will limit the time available 
for your treatment thereby reducing its benefit and your enjoyment.  Unfortunately, late arrivals cannot be guaranteed an extension of scheduled treatment out of courtesy for the next scheduled clients, so please be on time.



Bella D’ora Spa provides a changing room with lockers, with a shower available for your convenience. We have KashwereTM robes for your comfort as well as our spa sandals. Our facility has wonderful treatment rooms equipped with many amenities to help you relax and enjoy the services you receive from us. We are also known for our unique boutique, which features the latest trends in fashion and jewelry, as well as quality products for your hair and skin needs. To prepare for your treatments, we provide a “quiet” room featuring four massage chairs, blankets, reading material and beverages where you can relax before – and after- your service. We serve our guests complimentary beverages, including Alkaline Water. Patio seating is also available. PLEASE NOTE: No children permitted in the Salon/Spa without an appointment.



We accept MasterCard, Visa, Discover, and American Express.



For your convenience, a 20% service charge based on value of service will be added at checkout.



We provide free parking with no time restrictions.



As the spa offers each guest a tranquil setting, we appreciate you turning off your cell phone and speaking quietly while inside our spa facility.


Before your treatments, we suggest that you remove all jewelry and contact lenses for facial. Please make your service provider aware of any piercings, gages, or hair extensions, etc.


In general, massage and body treatments are given while you are unclothed. You will be covered with a top sheet throughout your session. However, you may choose to wear undergarments. This is your massage and you should feel as comfortable as possible.


For our facial services we recommend at least removing anything above the waist. You will be covered with a top sheet throughout your session. However, you may choose to wear undergarments. This is your facial and you should be as comfortable as possible.


Feel free to ask your service provider any questions before, during, or after the session. Your technician is a highly trained professional and will be happy to make you feel informed, relaxed and comfortable throughout your experience.


Bella D’ora provides professional services provided from licensed Massage Therapists who adhere to Chapter 3, Article 3, Division 35, Section 18 of the San Diego Municipal Code; the Police Business for Massage; Anatomical Areas Covered, No Touching.  We reserve the right to discontinue service immediately if the client violates this regulation.


Bella D’ora Spa + Salon is not responsible for any items left in the spa rooms, robes, lockers rooms, restrooms or salon.